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I. Pre-Contract Phase
25 Lessons-
StartSection 1 Learning Objectives
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StartClient and Contractor Quality Managers
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StartTypes of Clients
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StartDelivery Methods
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StartProject Life Cycle Phases
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StartContract Types
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StartContract Terms and Conditions
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StartPayment Models and Methods
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StartPayment Documentation Requirements
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StartScope Schedule and Resources Planning
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StartQuality Management Inputs
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StartStakeholder Analysis
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StartLocal Contract Opportunities and Contract Values
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StartProcurement and Contracting Methods
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StartDelegated Design
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StartPrequalification Process
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StartCriteria Development
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StartBidding Process
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StartDownload Section 1 Slides
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StartSection 1 Quiz 1
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StartSection 1 Quiz 1 Answer Explanations
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StartSection 1 Quiz 2
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StartSection 1 Quiz 2 Answer Explanations
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StartSection 1 Quiz 3
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StartCCQM Section 1 Quiz 3 Answer Explanations
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II. Planning Phase
23 Lessons-
StartSection 2 Learning Objectives
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StartProject Quality Strategy Development
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StartESG Practices
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StartQuality Plan Alignment
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StartIndustry Standards
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StartQuality Management Plan
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StartQuality Assurance
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StartQuality Control
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StartResource Assessment and Mobilization
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StartRoles of Quality Personnel
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StartTraining Needs in Quality Management
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StartThird Party Inspection and Outsourcing
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StartMeasurement System Analysis Part 1
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StartMeasurement System Analysis Part 2
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StartQuality Management Tools
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StartAudit Types
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StartAudit Plan
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StartAudit Performance
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StartDownload Section 1 Slides
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StartSection 2 Quiz 1
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StartSection 2 Quiz 1 Answer Explanations
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StartSection 2 Quiz 2
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StartSection 2 Quiz 2 Answer Explanations
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III. Design Phase
22 Lessons-
StartSection 3 Learning Objectives
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StartQuality Objectives
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StartFunctional and Nonfunctional Requirements
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StartLessons Learned and Best Practices
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StartStakeholder Involvement
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StartApplication of QMS
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StartFunctionality and Constructabiliy Reviews
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StartQuality Objectives Review
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StartCross-disciplinary Design Review
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StartCriticality Levels and Inspection
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StartProject Controls
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StartDesign Review Outputs
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StartDesign Changes
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StartDesign Verification and Validation
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StartDesign Monitoring
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StartPeer reviews
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StartQuality Documentation
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StartDownload Section 3 Slides
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StartSection 3 Quiz 1
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StartSection 3 Quiz 1 Answer Explanations
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StartSection 3 Quiz 2
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StartSection 3 Quiz 2 Answer Explanations
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IV. Procurement
21 Lessons-
StartSection 4 Learning Objectives
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StartQuality Requirements for Procurement
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StartTrade Partner Requirement Alignment
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StartPre-activity Meetings
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StartMaterial Control and Resources Identification
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StartResource Mobilization and Management
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StartRisk Identification
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StartRisk Analysis
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StartFMEA
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StartFTA
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StartSWOT
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StartRisk Treatment
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StartRisk Monitoring
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StartReview and Interpretation of Quality Documents
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StartQuality Insights
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StartVendor Performance Evaluation
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StartDownload Section 4 Slides
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StartSection 4 Quiz 1
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StartSection 4 Quiz 1 Answer Explanations
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StartSection 4 Quiz 2
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StartSection 4 Quiz 2 Answer Explanations
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V. Construction
27 Lessons-
StartSection 5 Learning Objectives
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StartConstruction Plans and Specifications
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StartRequired Permits
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StartConstruction Submittals
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StartMaterial Evaluation
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StartRFI or Changes
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StartProcess-based Inspection and Testing
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StartQuality Management Processes
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StartQuality Control and Monitoring
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StartQuality Control and Monitoring - Audits
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StartQuality Control and Monitoring - Quality Reporting
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StartDestructive and Nondestructive Tests
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StartAdditional Tests at Construction Site
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StartLaboratory Accreditation
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StartCompliance Monitoring
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StartAuthority Having Jurisdiction
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StartAcceptance Criteria
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StartReporting and Analysis
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StartMeetings and Participation
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StartLessons and Improvements - Part 1
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StartLessons and Improvements - Part 2
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StartLevels of Commissioining
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StartDownload Section 5 Slides
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StartSection 5 Quiz 1
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StartSection 5 Quiz 1 Answer Explanations
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StartSection 5 Quiz 2
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StartSection 5 Quiz 2 Answer Explanations
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VI. Project Turnover and Closeout
8 Lessons -
VII. Operations and Maintenance
8 Lessons -
VIII. Quality Manager Skills
41 Lessons-
StartSection 8 Learning Objectives
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StartASQ Code of Ethics
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StartStakeholder Analysis
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StartVision Development
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StartTeam Development Stages
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StartTeam Dynamics and Communication
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StartActive Listening
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StartCollaboration
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StartRACI Matrix
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StartEffective Decision-making
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StartConflict Resolution
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StartOrganizational Culture
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StartChange Management Strategies
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StartCost of Quality Analysis
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StartImprovement Plans - Lean
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StartImprovement Plans - Six Sigma
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StartSystem of Profound Knowledge
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StartQuality Tools
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StartOrganizational Goals
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StartCustomer Feedback Systems
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StartCustomer Value Analysis
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StartCustomer Experience Enhancement
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StartSeven Basic Quality Tools
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StartPareto Chart
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StartCause and Effect Diagram
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StartFlowchart
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StartControl Charts
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StartChecksheet
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StartScatter Diagram
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StartHistogram
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StartLearning and Best Practices - AAR
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StartRoot Cause Analysis
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StartCritical Success Factors
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StartKey Performance Indicators
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StartImprovement Strategies
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StartKnowledge Management
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StartDownload Section 8 Slides
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StartSection 8 Quiz 1
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StartSection 8 Quiz 1 Answer Explanations
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StartSection 8 Quiz 2
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StartSection 8 Quiz 2 Answer Explanations
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