Quality: Think Differently

This mini course is based on the theme of World Quality Week 2025.

Course Summary

Quality: Think Differently – World Quality Week 2025

This mini-course is designed to inspire a modern, innovative approach to quality management in alignment with the global theme of World Quality Week 2025: “Quality – Think Differently.”

Rather than focusing only on compliance, defects and checklists, this course helps learners transform the way they think about quality from a control-based function to a mindset that drives creativity, improvement, innovation and purpose.

🎯 Key Learning Outcomes
By the end of this course, learners will be able to:
- Understand why traditional quality thinking is no longer enough in today’s fast-changing world
- Shift from problem-finding to opportunity-finding
- Challenge the mindset of “We’ve always done it this way”
- Explore how AI and innovation support quality, rather than replace it
- Apply simple daily actions to think differently in everyday work
- Recognize quality as a human-centered concept — built on purpose, pride and people
- Take initiative as a quality change-maker, regardless of title or role

Course Curriculum

Sandeep Kumar

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SANDEEP KUMAR

President, Quality Gurus Inc.

ASQConnEx Expert, PMI-PMP, IRCA Registered Lead Auditor, ASQ - CSSGB, CSSBB, CQA, CQE, CSQP, CMQ/OE, IIA - CIA, NAHQ - CPHQ

Sandeep Kumar has 35 years of Quality Management experience. In addition to teaching, he has worked as Quality Manager / Director on a number of construction projects including Power, Oil and Gas and Infrastructure.

We're passionate about helping our clients improve their businesses and reach their goals. We believe that quality improvement is a journey, not a destination. We work closely with our clients, providing them with the support they need to continuously improve their performance.

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