CQIA Certification Training — Quality Gurus Inc.
★   ASQ CQIA Certification Training

Pass the CQIA Exam
with Confidence.

The most complete prep course for the ASQ Certified Quality Improvement Associate 2020 BoK, video lessons, quizzes, flashcards, and answer explanations.

Full BoK Coverage Exam-Style Quizzes Answer Explanations Flashcards Included Student Community Access
Enroll Now — Get Instant Access →
100
Scored Questions on Exam
5
BoK Sections
3.5 hrs
Exam Duration
200+
Practice Questions
★ 4.8
Course Rating
750+
Course Students
200+
Practice Qs
100%
BoK Aligned
2
Quiz Sets / Section
★ 4.8
Avg Rating
🤝
Included with Every Enrollment

Don't Study Alone — Join the Community

When you enroll, you get more than video lessons and quizzes. You get access to a dedicated student community where you can ask questions, discuss challenging topics, share study tips, and connect with fellow CQIA candidates from around the world.

Ask questions anytime
Discuss BoK topics with peers
Share exam experiences
Get support from the instructor
Stay motivated together
Sound Familiar?

Four Challenges Every CQIA Candidate Faces

This course is built to solve all four.

📚

Overwhelmed by the BoK

Five sections, dozens of topics without a clear structure, it's easy to waste time studying the wrong things.

Not Enough Practice Questions

Reading theory isn't enough. You need realistic, exam-style questions to know how well you actually understand the material.

😕

No Explanations for Wrong Answers

Just knowing you got it wrong isn't helpful. You need to understand why the correct answer is right, so it sticks on exam day.

🙍

Studying Alone is Hard

When you hit a confusing topic or a tricky question, there is nobody to ask. Studying in isolation means doubts linger, motivation drops, and progress slows. Group study changes everything.

What You Will Learn

Complete BoK Coverage — Every Topic, Every Section

Mapped directly to the official 2020 CQIA Body of Knowledge.

Quality definitions, quality plans, QA vs QC vs continuous improvement, organizational culture, and the SIPOC model
Key teachings of all six quality gurus: Shewhart, Deming, Juran, Ishikawa, Crosby, and Feigenbaum
Team types, roles, Tuckman's five stages, Thomas-Kilmann conflict model, and decision-making techniques
Six Sigma DMAIC and DMADV, sigma levels, and belt responsibilities from White Belt to Master Black Belt
All Lean tools: 8 wastes, 5S, Kaizen, SMED, Kanban/JIT, value stream mapping, and poka-yoke error-proofing
PDCA/PDSA, affinity diagrams, cost of quality categories, and internal audit types and process
All seven quality tools: flowcharts, histograms, Pareto charts, scatter diagrams, check sheets, control charts, and cause-and-effect diagrams
Root cause analysis (5 Whys, fishbone, process mapping) and risk management (FMEA/RPN, SWOT, risk responses)
Supplier selection, classification, transactional vs alliance relationships, and performance evaluation frameworks
Internal vs external customers, Voice of the Customer methods, complaint handling, and Quality Function Deployment
About the Exam

Know Exactly What You Are Preparing For

The ASQ CQIA is a computer-delivered, multiple-choice certification exam.

110
Total Questions
(100 scored · 10 unscored)
3.5 hrs
Exam Duration
Computer Delivered
2 yrs
Work Experience Required
or Associate Degree
5
BoK Sections
All Covered in This Course
Course Curriculum

Five Sections. Complete Coverage.

Every topic in the official 2020 CQIA BoK covered with video lessons, quizzes, flashcards, and explanations.

1

Quality Basics

30 Exam Questions
  • Quality definitions & plan
  • QA vs QC vs Continuous Improvement
  • Organizational culture & employee involvement
  • SIPOC model & variation types
  • ISO 9001 standardization
  • Benefits of quality
  • 6 Quality Gurus: Shewhart, Deming, Juran, Ishikawa, Crosby, Feigenbaum
2

Team Basics

16 Exam Questions
  • Team types, purpose & value
  • Roles: Sponsor, Champion, Facilitator, Leader, Scribe
  • SMART goals & project charter
  • Tuckman's 5 stages of team development
  • Thomas-Kilmann conflict model
  • NGT, multivoting & consensus
3

Continuous Improvement Techniques

40 Exam Questions
  • Six Sigma DMAIC & DMADV, sigma levels, belts
  • Lean & 8 wastes, 5S, Kaizen, SMED, Kanban/JIT, VSM, Poka-yoke
  • Benchmarking, PDCA/PDSA, Affinity diagram
  • Cost of Quality: prevention, appraisal, failure costs
  • Internal audits: types, criteria, process
  • 7 quality tools: flowcharts, histograms, Pareto, scatter, check sheets, control charts, cause-and-effect
  • Root cause analysis: 5 Whys, process mapping, FMEA/RPN, SWOT
4

Supplier Relationship

7 Exam Questions
  • Supplier selection: 7-step process
  • RFP vs RFQ
  • Supplier classification matrix (Key, Strategic, Basic, Commodities)
  • Transactional vs alliance relationships
  • Supplier performance monitoring & weighted scoring
5

Customer Relationship

7 Exam Questions
  • Internal vs external customers
  • Voice of the Customer (VoC) methods
  • Surveys, informal feedback, warranty claims & focus groups
  • Complaint handling process
  • Quality Function Deployment (QFD)
Everything Included

A Complete Learning System

Six learning formats designed to help you understand, remember, and apply the material.

🎬

Video Lessons

Focused lessons that explain every BoK topic in plain language. No filler, just what you need to know.

📝

Multiple Quiz Sets

2 sets of exam-style MCQs per section with realistic distractors just like the real CQIA exam.

💡

Answer Explanations

Detailed explanation sheets for every quiz set. Understand exactly why each correct answer is right.

🗂️

Flashcards

Digital flashcards for all five sections. Perfect for on-the-go revision and quick recall practice.

📋

Downloadable Slides

All course slides available to download, annotate, and review at your own pace even offline.

🏆

Certificate of Completion

Earn a Quality Gurus Inc. certificate upon completing the course and all assessments.

🤝

Student Community Access

Don't study alone. Join a community of fellow CQIA candidates to ask questions, discuss topics, share study tips, and stay motivated throughout your preparation.

Who Is This For?

You Are in the Right Place If…

👔
Working Professionals

You work in quality, operations, or manufacturing and want to validate your knowledge with a globally recognized ASQ certification.

🎓
Recent Graduates

You have an associate degree or equivalent and want to stand out with a credible quality credential that employers recognize worldwide.

🔄
Career Changers

You're moving into quality management from another field and need a structured, exam-focused foundation in quality principles and tools.

📈
Team Leaders & Supervisors

You lead teams and want to formally understand quality improvement methodologies to drive measurably better results.

🔁
Exam Re-takers

You've attempted the CQIA before and need a more structured, practice-focused approach to fill the gaps and pass this time.

🌐
Global Learners

CQIA is recognized internationally. Wherever you are in the world, this course prepares you to the same standard.

Your Instructor

Sandeep Kumar

Founder, Quality Gurus Inc.  |  ASQ Certified Quality Professional

Sandeep Kumar
ASQ Certified — CQE, CMQ/OE, CSSBB
40 Years Industry Experience
350,000+ Students Across All Courses
Top-Rated Quality Instructor

Sandeep is an engineer, quality management expert, and educator with over two decades of hands-on experience in quality assurance and process improvement across multiple industries.

He holds multiple ASQ certifications — CQE, CMQ/OE, and CSSBB — and has trained over 350,000 students globally across all courses. His teaching philosophy: clear explanations, real-world examples, and exam-focused practice.

Every course is built around the official body of knowledge, so you study what actually matters — and nothing that doesn't.

350K+
Total Students
★ 4.6
Average Rating
40+
Years Experience
Student Reviews

What Students Are Saying

★★★★★

"The quiz sets and answer explanations are what set this course apart. Every wrong answer I got in practice made complete sense once I read the explanation. Passed the CQIA on my first attempt."

M
Michael T.
Quality Engineer, Manufacturing
★★★★★

"Sandeep explains complex topics in a way that just makes sense. The section on quality gurus and cost of quality was especially clear. I felt genuinely prepared going into the exam."

P
Priya S.
Operations Supervisor, Healthcare
★★★★★

"I failed my first attempt studying alone. This course gave me the structure I was missing. The flashcards and multiple quiz sets made all the difference for my second attempt."

J
James O.
Process Analyst, Logistics
Enroll Today

Everything You Need

Everything you need to pass the CQIA exam in one place, at one price.

CQIA Certification Preparation
One-time payment  ·  365 days access ·  All future updates included
  • 365 days of unlimited access
  • Video lessons for all 5 BoK sections
  • Multiple quiz sets per section (exam-style MCQs)
  • Detailed answer explanation sheets for every quiz
  • Flashcards for all sections
  • Downloadable slides for offline study
  • Certificate of completion
  • All future course updates at no extra cost
  • Access on any device, anytime
  • Student community access — ask questions, discuss topics, connect with peers
Enroll Now — Get Instant Access →
FAQ

Frequently Asked Questions

What are the eligibility requirements for the CQIA?
You need two years of work experience in any field, an associate degree, or two years of equivalent higher education. The CQIA does not require a traditional quality management background — it is designed for anyone involved in quality improvement activities.
How is the CQIA exam delivered?
The CQIA is computer-delivered, consists of 110 questions (100 scored, 10 unscored), and the total exam time is three and a half hours. It is offered in English only through ASQ's authorized testing centers.
Which version of the BoK does this course cover?
This course is fully aligned with the 2020 CQIA Body of Knowledge (effective August 2020), which is the current version used for the ASQ CQIA examination.
How long will I have access to the course?
You receive 365 days of access to all course content, including all future updates during this period.
Are the practice questions similar to the real exam?
Yes. All questions are written at the cognitive levels specified in the CQIA BoK. They include case-based, theory, and calculation-style questions with highly plausible distractors — exactly the style and difficulty of the real ASQ exam.
Is this course only for people taking the CQIA exam?
No. The course provides an excellent foundation in quality management principles, tools, and techniques that is valuable for anyone working in or entering a quality-related role — whether or not you are pursuing the formal ASQ certification.
What kind of community access is included with the course?
Every enrolled student gets access to the Quality Gurus Inc. student community — a dedicated space where you can post questions on any topic from the CQIA Body of Knowledge, discuss concepts with fellow candidates, share study strategies, and get support from the instructor. Studying with a community keeps you accountable and helps you work through difficult topics faster than studying alone.
Can I interact with the instructor through the community?
Yes. Sandeep actively participates in the student community and responds to questions. You are not on your own — if you are stuck on a concept or unsure about a quiz answer, you can post your question and get a direct response. This level of access is included as part of your enrollment, at no extra cost.

Your CQIA Certification Starts Here.

Join thousands of quality professionals who have used Quality Gurus Inc. to advance their careers and earn globally recognized certifications.

Enroll Now — Instant Access →
365 days of Unlimited Access ·  All Devices  ·  All Future Updates

Course Curriculum