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1 Supplier Strategy
37 Lessons-
Preview0 Introduction to CSQP
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Preview0b Overview of CSQP seven sections
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Start1A-a Vision vs Mission
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Start1A-b Why Vision and Mission
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Start1A-c Strategy
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Start1A-d Strategic Planning
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Preview1A-e Strategic vs Tactical Planning
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StartSection 1 Quiz 1 - Vision and Mission
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Start1B1-a Supplier Issues
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Start1B1-b Supplier Lifecycle Management
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Start1B1-c Supplier Selection
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Start1B1-d Steps in Supplier Selection - Part 1
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Start1B1-e Steps in Supplier Selection - Part 2
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Start1B1-f SIPOC
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StartSection 1 Quiz 2 - Supplier Selection
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Start1B2-a Performance Monitoring
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Start1B2-b Performance Improvement
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Start1B3 Supplier Classification System
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Start1B4 Partnership and Alliance
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StartSection 1 Quiz 3 - Supplier Life Cycle Management
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Preview1C1-a Direct vs Indirect cost
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Start1C1-b Cost Saving Opportunities
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Start1C1-c Cost of Poor Quality - Part 1
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Start1C1-d Cost of Poor Quality - Part 2
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Preview1C1-e Cost of Poor Quality - Part 3
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StartSection 1 Quiz 4 - Cost of Poor Quality
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Start1C2 Supply Chain Rationalization
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Start1C3-a Make Buy Decisions
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Start1C3-b SWOT
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StartSection 1 Quiz 5 - Supply Chain Cost Analysis
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Start1D-a Types of Contracts
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Start1D-c Quality Considerations
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Start1D-b Common Contract Terms
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StartSection 1 Quiz 6 - Supplier Agreements or Contracts
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Start1E Deployment of Strategy and Expectations
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StartSection 1 Quiz 7 Deployment of Strategy
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StartDownload Section 1 Slides
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2 Risk Management
25 Lessons-
Start2A1-a Introduction to Risk Management
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Start2A1-b Five Steps in Risk Management
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StartSection 2 Quiz 1 - Risk Management Basics
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Start2A1-c System Level Strategy
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Start2A1-d Business Continuity and Contingency
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Start2A2-a Product Level Strategy
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Start2A2-b Risk Responses for Negative Risks
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StartSection 2 Quiz 2 - Risk Responses
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Start2A3-a Prevention Strategies
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Start2A3-b Dealing with Counterfeit Material
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StartSection 2 Quiz 3 - Counterfeit Material
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Start2B1-a Identify Risks
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StartSection 2 Quiz 4 - Risk Identification
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Start2B1-b Assess and Prioritize Risks
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Start2B1-c Decision Analysis
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Start2B1-d FMEA
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StartSection 2 Quiz 5 - FMEA
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Start2B1-e FTA
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StartSection 2 Quiz 6 - Fault Tree Analysis (FTA)
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Start2B1-f Process Audit
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Start2B2 Mitigation Control
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Start2B3-a Mitigation Effectiveness Part 1
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Start2B3-b Mitigation Effectiveness Part 2
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StartSection 2 Quiz 7 - Risk Mitigation
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StartDownload Section 2 Slides
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3 Supplier Selection and Part Qualification
52 Lessons-
PreviewSection 3 Overview
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Start3A1-a Design Focus - Design for X
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Start3A1-b Design Review Verification Validation
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Start3A2 Identifying Requirements
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StartSection 3 Quiz 1 - Product Service Requirements Definition
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Start3B1 Supplier Comparison
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Start3B2-a Potential Suppliers Evaluation
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Start3B2-b Supplier Audits
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Start3B2-c Supplier Financial Analysis
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Start3B2-d Third Party Certification
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Start3B3 Supplier Selection
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StartSection 3 Quiz 2 - Supplier Selection Planning
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Start3C1-a Technical Review Topics List
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Start3C1-b Views - Four Quadrants
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Preview3C1-c First and Third Angle Projections
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Start3C1-d Drawing Title Block
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Start3C1-e Types of Lines
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Start3C1-f Dimensioning Lines
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Start3C1-g Tolerances
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StartSection 3 Quiz 3 - Drawings
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Start3C1-h Geometric Dimensioning and Tolerancing Part 1
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Start3C1-i GD-and-T Part 2 Datum Reference
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Start3C1-j GD-and-T Part 3 Symbols
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StartSection 3 Quiz 4 - GD&T
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Start3C2 Supplier Relations
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Start3C3-a Qualification Planning
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Start3C3-b Calibration Requirements
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StartSection 3 Quiz 5 - Calibration
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Start3C3-c Sample Size
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StartSection 3 Quiz 6 - Sampling
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Start3C3-d First Article Inspection
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StartSection 3 Quiz 7 - First Article Inspection
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Start3C3-e Measurement System Analysis MSA
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StartQuiz 3 Quiz 8 - Measurement System Analysis
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Start3C3-f Process Flow Diagram PFD
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Start3C3-g Failure Mode and Effects Analysis FMEA
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StartSection 3 Quiz 9 - FMEA (A copy of the quiz in Section 2)
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Start3C3-h Control Plan
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StartSection 3 Quiz 10 - Control Plan
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Start3C3-i Critical to Quality CTQ
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StartSection 3 Quiz 11 - Critical to Quality
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Start3C3-j Inspection Planning
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Start3C3-k Process Capability Studies - Part 1
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Start3C3-l Process Capability Studies - Part 2
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StartSection 3 Quiz 12 - Process Capability Studies
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Start3C3-m Qualification Planning - Last three elements
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Start3C4-a Part Approval Part 1
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Start3C4-b Part Approval Part 2
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Start3C4-c Part Approval Part 3
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StartSection 3 Quiz 13 - Part Approval
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Start3C5 Validate Requirements
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StartDownload Section 3 Slides
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4 Supplier Performance Monitoring and Improvement
52 Lessons-
Start4A1 Supplier Metrics
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Start4A2 Supplier Performance
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Start4A3-a Supplier Process Performance Intro
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Start4A3-b Lean - 5S
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Start4A3-c Lean - Kaizen
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Start4A3-d Lean - Value Stream Mapping VSM
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Start4A3-e Lean - SMED
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Start4A3-f Lean - Kanban and Pull
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Start4A3-g Lean - Muda
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Start4A3-h Lean - Standard Work
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Start4A3-i Lean - Takt Time
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Start4A3-j Lean - Error Proofing
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StartSection 4 Quiz 1 - Lean Tools
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StartSection 4 Quiz 2 - Lean Tools (more questions)
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Start4B-a Assess Nonconforming Product Process Service
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Start4B-b Risk Management and Nonconformity
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StartSection 4 Quiz 3 - Assessing Nonconforming Products
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Start4C1-a Root Cause Analysis Introduction
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Start4C1-b Five Whys
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Start4C1-c Brainstorming
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Start4C1-d Production Records
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Start4C1-e Review of Process flow
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Start4C1-f Check Sheets
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Start4C1-g Cause and Effect Diagram
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Start4C1-h Pareto Analysis
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Start4C1-i Fault Tree Analysis and MSA
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StartSection 4 Quiz 4 - Root Cause Analysis
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StartSection 4 Quiz 5 - Root Cause Analysis (More Questions)
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Start4C1-j Design of experiments - Intro
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Start4C1-k Design of experiments - Definitions
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Start4C1-l DoE - More Definitions
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Start4C1-m Design of experiments - Plots
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StartSection 4 Quiz 6 - Design of Experiments
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Start4C2-a Collaboration with supplier
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Start4C2-b Correction vs Corrective Action
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Start4C2-c Preventive Action
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Start4C2-d Update FMEA and Control Plan
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Start4C2-e Product and Process Design Change
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StartSection 4 Quiz 7 - Corrective and Preventive Actions
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Start4C2-f Statistical Process Control - Intro
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Start4C2-g Selecting Control Charts
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Start4C2-h np and p charts
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Start4C2-i c and u charts
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Start4C2-j Variable Control Charts
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Start4C2-k Causes of Variation
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Start4C2-l Nelson Rules for Control Charts
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StartSection 4 Quiz 8 - Control Charts
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Start4C2-m Process Capability Part 1
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Start4C2-n Process Capability Part 2
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Start4C2-o Process Capability Part 3
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StartSection 4 Quiz 9 - Process Capability
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StartDownload Section 4 Slides
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5 Supplier Quality Management
50 Lessons-
Start5A1-a Section 5 Introduction
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Start5A1-b Audit Definitions
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Start5A1-c Types of Audits
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Start5A1-d Audit Participants
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StartSection 5 Quiz 1 - Auditing Basics
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Start5A1-e Audit Purpose Scope and Criteria
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Start5A1-f Audit Plan
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Start5A1-g Auditing Strategies
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Start5A1-h Activities Prior to the Site Visit
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StartSection 5 Quiz 2 - Planning for an Audit
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Start5A1-i Audit Opening Meeting
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Start5A1-j Interviews and Data Collection
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Start5A1-k Consolidating Audit Findings
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Start5A1-l Audit Closing Meeting
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StartSection 5 Quiz 3 - Conducting an Audit
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Start5A2-a Effective Audit Reporting
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Start5A2-b Nonconformities Classification
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Start5A2-c Corrective and Preventive Actions
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Start5A2-d Audit Followup and Closure
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StartSection 5 Quiz 4 - Audit Follow-up and Closure
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Start5A3 Supplier Communication
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Start5A4-a Supplier Development and Remediation
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Start5A4-b Benchmarking
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StartSection 5 Quiz 5 - Benchmarking
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Start5A4-c DMAIC
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StartSection 5 Quiz 6 - DMAIC
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Start5A4-d Takt Time and Cycle Time
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Start5A4-e Cycle Time Reduction Part 1
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Start5A4-f Cycle Time Reduction Part 2
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StartSection 5 Quiz 7 Cycle Time Reduction
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Start5A4-g Cost of Quality
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StartSection 5 Quiz 8 Cost of Quality
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Start5A5-a Project Management Basics
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Start5A5-b WBS
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Start5A5-c Gantt Chart
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Start5A5-d Critical Path Method CPM
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Start5A5-e Project Tools - PERT
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StartSection 5 Quiz 9 - Project Management Basics
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Start5B1-a Types of teams
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Start5B1-b Team stages and dynamics
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Start5B2 Team Roles
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Start5B3-a Team Performance and Evaluation
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StartSection 5 Quiz 10 - Team Dynamics and Performance
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Start5B3-b Training Effectiveness and Evaluation
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StartSection 5 Quiz 11 - Training Effectiveness and Evaluation
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Start5C-a Compliance with Requirement - RoHS
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Start5C-b Compliance with Requirement - Regulations
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Start5C-c Compliance with Requirement - Contract
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StartSection 5 Quiz 12 Compliance with Requirement
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StartDownload Section 5 Slides
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6 Relationship Management
20 Lessons-
Start6A Supplier Onboarding
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Start6B1-a Communication Techniques
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Start6B1-b Four Communication Styles
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Start6B1-c Conflict Management
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Start6B1-d Communication in Multicultural Environment
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StartSection 6 Quiz 1 Communication
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Start6B2-a Reporting Using Quality Tools
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Start6B2-b Basic Quality Tools - Pareto Chart
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Start6B2-c Basic Quality Tools - Cause Effect
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Start6B2-d Basic Quality Tools - Flow Charts
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Start6B2-e Basic Quality Tools - SPC
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Start6B2-f Basic Quality Tools - Check Sheet
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Start6B2-g Basic Quality Tools - Scatter Diagram
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Start6B2-h Basic Quality Tools - Histogram
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StartSection 6 Quiz 2 Improvement Tools
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Start6C-a Coaching and Influencing without Authority
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Start6C-b Negotiation
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Start6C-c Roles and Responsibilities RACI
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StartSection 6 Quiz 3 - Leadership and Collaboration
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StartDownload Section 6 Slides
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Reviews
5
Top Rated
Christopher Jess
Certified Supplier Quality Manager Training
Overall, the course was tremendously helpful in passing the ASQ Certified Supplier Quality Professional exam. The information was easy to understand, and it aligns with the Body of Knowledge perfectly. The course definitely helped in filling in the knowledge gaps that I had on certain topics presented on the exam which made me more confident during examination!
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