Quality Leadership Essentials
Develop leadership skills that inspire teams, improve communication, strengthen quality culture, and drive daily improvement.
Course Summary
Quality Leadership Essentials is a practical mini-course designed to help quality professionals strengthen the people-focused skills that drive real improvement. Technical tools are important, but leadership is what turns quality processes into consistent performance. In this course, you will learn how to influence without authority, communicate with clarity, motivate your team, give effective feedback, and lead improvement with purpose and confidence.
Through short, focused lessons, you will discover simple leadership habits you can apply immediately in any quality role. Whether you are a supervisor, engineer, auditor, team lead, or someone preparing for a leadership position, this course will help you build trust, guide teams, and support a stronger culture of quality.
Key Learning Outcomes
- By the end of this course, you will be able to:
- Lead with influence even when you do not have formal authority
- Communicate clearly and tailor your message for different audiences
- Listen actively, practice transparency, and use storytelling to inspire action
- Motivate your team by building purpose, ownership, and recognition
- Give constructive feedback that supports improvement and builds trust
- Receive feedback openly and promote a feedback-friendly culture
- Build a continuous improvement mindset across your team
- Use simple methods such as PDCA to guide improvement efforts
- Support teams through change with empathy and structured communication
- Strengthen the overall culture of quality in your organization
Course Curriculum
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SANDEEP KUMAR
President, Quality Gurus Inc.
ASQConnEx Expert, PMI-PMP, IRCA Registered Lead Auditor, ASQ - CSSGB, CSSBB, CQA, CQE, CSQP, CMQ/OE, IIA - CIA, NAHQ - CPHQ
Sandeep Kumar has 35 years of Quality Management experience. In addition to teaching, he has worked as Quality Manager / Director on a number of construction projects including Power, Oil and Gas and Infrastructure.
We're passionate about helping our clients improve their businesses and reach their goals. We believe that quality improvement is a journey, not a destination. We work closely with our clients, providing them with the support they need to continuously improve their performance.
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